Privacy Policy

2. What personal data we collect

We may collect:

Information you provide directly:

• Name
• Email address
• Phone number
• Company name
• Project information you share when enquiring
• Any information submitted via contact forms, email, or discovery call bookings

Information collected automatically:

• IP address
• Browser type
• Pages visited
• Cookies (see Section 8)

Information collected through third parties:

If you book a meeting through Calendly, they provide us with your contact details and meeting preferences.

3. How we use your personal data

We use your information to:

• Respond to enquiries and communicate with you
• Provide consulting services
• Maintain client records
• Improve our website and services
• Send updates, resources or newsletters if you subscribe
• Fulfil legal or regulatory obligations

We will never sell your personal information.

4. Lawful basis for processing

Under UK GDPR, we rely on:

• Legitimate interests
• Performance of a contract
• Consent
• Legal obligation

5. How long we keep your data

We retain your personal data only as long as necessary:

• Enquiry emails: up to 12 months
• Client data: 7 years
• Mailing list data: until you unsubscribe

6. How we protect your data

We use:

• Password-protected systems
• Secure hosting (HTTPS)
• Access limitations
• Data minimisation
• Regular updates and security patches

Data protection policies also apply for third party tools.

7. Sharing your data

We may share minimal data when required for legitimate reasons but we will never sell or rent your personal data.

8. Cookies

We may use cookies to:

• Understand how visitors use the website
• Improve user experience
• Provide anonymous traffic analytics

You can manage cookies in your browser settings.

9. Your rights under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent at any time
• Data portability
• Lodge a complaint with the ICO

10. How to contact us

If you have questions about this Privacy Policy or wish to exercise your rights, contact: info@primaviaconsulting.co.uk

11. Changes to this policy

We may occasionally change this policy. The updated version will always be available on this page.